How each reading is made.
The Automation Report is made from seven recorded sessions covering the AI and automation used across your company. They become six readings, one kn0w Score, peer placement and an issued report. Each is produced under one methodology version. A change to the methodology is a new version.
Same answers. Same version. Same reading.
The same answers under the same methodology version produce the same readings and the same kn0w Score.
The six readings combine under fixed weights. The weights are not published. A change to the weights creates a new methodology version.
The fee is fixed before any session and does not move with the findings. kn0w sells no advisory, implementation or remediation.
An issued report does not change. Corrections issue under a new version.
Seven sessions. Read separately.
Session 0
Session 0 is the CEO. A written form covers the company: sector, country and staff band. A recorded voice session of 10 to 12 minutes follows.
Recorded voice session
10 to 12 minutes
Sessions 1 to 6
Sessions 1 to 6 are the function heads: Technology, Compliance and Risk, Operations, Finance, Growth and Revenue, and Customer Success. Each completes a written form covering the function, its team size and the reading the head would give it, then a recorded voice session of 45 minutes.
Recorded voice session
45 minutes
No question in any session implies a correct answer.
The CEO's answers are stored apart from the function heads' answers. The report reads both.
Six dimensions. One method.
- Workflows
- The share of workflows with an automation component.
- Tools
- The breadth and depth of tool adoption.
- Skills
- Staff capability to use, evaluate and govern the tools.
- Oversight
- Policies, review and risk controls.
- Spend
- Annual investment by function. Spend is banded before storage. The raw figure is not kept.
- Outcomes
- Whether outcomes are measured and reported.
For each dimension the report also states the gap: the difference between the CEO reading and the combined function reading. The gap formula is not published.
The gap, per dimension
Six readings become one score.
The six readings combine under fixed weights to produce the kn0w Score. Its formal name is the kn0w Automation Score. It runs from 0 to 100.
Four bands: Minimal, 0 to 25. Early-stage, 26 to 50. Systematic, 51 to 75. Embedded, 76 to 100.
Six readings, one score
Sample Report 000142 · AU FinTech
51
kn0w Score
Systematic
Same sector. Same country. 50 to 500 staff.
Each of the six readings and the kn0w Score is placed as a percentile against the company's peer set, shown on a bar with quartile marks. The count, sector and country of the peer set are shown beside every percentile.
Where the company places against its peers
23 companies · FinTech · Australia
Peer sets use the same sector and country. Sector is FinTech or HealthTech. Country is Australia or the United Kingdom. Every peer set covers companies of 50 to 500 staff.
No placement is read from fewer than five companies. Below that, the report states: insufficient peer data in your cohort.
The placement is fixed at issue.
The front of the report carries the board reading.
The Board Summary states the kn0w Score and band, the weakest reading, the widest gap, recoverable annual productivity, the required actions and the reliance terms.
Board Summary
kn0w Score and band
51
Systematic
Weakest reading
34
Oversight
Widest gap
−18
Oversight
Recoverable each year
A$747,000
Structural estimate · conservative floor
Required actions · 90 days
Merchant onboarding KYC automation
Head of Operations
Day 30
Internal product-analytics LLM
Head of Risk
Day 60
Skills in Compliance & Risk and Finance
Head of Risk
Day 90
Reliance terms
The board. The lead institutional investor in the next priced round, at the minimum investment stated.
Recoverable annual productivity is a structural estimate in the company's currency. It carries a confidence flag. It is not a forecast of realised loss. It is left out where the peer set is below five companies.
The report states three required actions. Each is owned by a function, dated 30, 60 or 90 days from issue, and carries the condition on which it closes.
References follow sector and country.
The report draws its regulatory references from the company's sector and country.
Australia
Financial Accountability Regime, CPS 230, Corporations Act, Privacy Act and TGA.
United Kingdom
FCA SM&CR, FCA Consumer Duty, FCA SYSC 15A, UK GDPR and DUAA, Equality Act 2010 and MHRA.
The references locate the findings against the rules that apply to the company.
Reliance is named in the report.
The company's board is entitled to rely on the report.
The lead institutional investor in the company's next priced round may also rely on it where that investor meets the minimum investment stated in the report.
The version issued is the version held.
Every report passes an approval gate before release.
Every report carries a four-part identifier:
The identifier, part by part
The report is issued by KN0W PTE. LTD. No natural person signs it. The identifier and timestamp authenticate the issue.
An issued version never changes. An error affecting a score, band, gap, placement or finding issues under the next major version, with written notice to the company. A clerical correction issues under the next minor version.
Contested findings have their own page in the report. Where nothing is contested, it reads: not invoked.
The issued report remains the baseline.
Quarterly Reviews
Quarterly Reviews take place at months 3, 6 and 9. The CEO and six function heads respond in writing. There are no voice sessions. The reviews show indicative movement against the issued report. They do not amend it.
Annual Report
At 12 months, the Annual Report runs all seven sessions again and produces new readings. It becomes the current report. The earlier report remains unchanged.
Interim Report
An Interim Report may issue on a material change to the company. It does not move the Annual Report date.
How each reading is made.
Report 000142, a sample report for a fictional company. kn0w Score 51, Systematic.
Issued, not advised.