The kn0w Score is a number from 0 to 100 at the front of the Automation Report. It combines six readings of a company: Workflows, Tools, Skills, Oversight, Spend and Outcomes. Its formal name is the kn0w Automation Score.
kn0w issues the Automation Report for FinTech and HealthTech companies of 50 to 500 staff in Australia and the United Kingdom.
01 · What it reads
The score is built from six readings. Each is read from recorded sessions with the CEO and six function heads.
01
Workflows
The share of workflows with an automation component.
02
Tools
The breadth and depth of tool adoption.
03
Skills
Staff capability to use, evaluate and govern the tools.
04
Oversight
Policies, review and risk controls.
05
Spend
Annual investment by function. Spend is banded before storage. The raw figure is not kept.
06
Outcomes
Whether outcomes are measured and reported.
02 · How it is made
Seven recorded sessions, in writing, then by voice. Session 0 is the CEO: a written form, then a voice session of 10 to 12 minutes. Sessions 1 to 6 are the function heads for Technology, Compliance and Risk, Operations, Finance, Growth and Revenue, and Customer Success. Each completes a written form, then a voice session of 45 minutes.
The six readings combine under fixed weights. The weights are not published. The same answers under the same methodology version produce the same score, and a change to the weights is a new version. For each reading, the report also states the gap between the CEO's reading and the function heads'.
03 · The bands
04 · Against peers
Each reading and the kn0w Score is placed as a percentile against companies of the same sector, the same country and 50 to 500 staff. Sector is FinTech or HealthTech. Country is Australia or the United Kingdom. The count, sector and country of the peer set are shown beside every percentile.
No placement is read from fewer than five companies. Below that, the report states: insufficient peer data in your cohort.
The score and its placement are fixed at issue. An issued report never changes. A correction issues under a new version.
05 · Frequently asked questions
Six readings combine under fixed weights into a number from 0 to 100. The weights are not published. The same answers under the same methodology version produce the same score.
The score falls in one of four bands: Minimal, 0 to 25. Early-stage, 26 to 50. Systematic, 51 to 75. Embedded, 76 to 100. The report states the band beside the score, with the score's percentile against peers.
No. The score is fixed at issue. Quarterly Reviews at months 3, 6 and 9 show indicative movement against it without amending it. The Annual Report at 12 months runs all seven sessions again and produces a new score.
The company's board is entitled to rely on the report. The lead institutional investor in the company's next priced round may also rely on it, where that investor meets the minimum investment stated in the report.
In the Board Summary at the front of the Automation Report, with its band, the weakest reading, the widest gap, recoverable annual productivity, the three required actions and the reliance terms. Report 000142 is a published example. The company and its readings are fictional.
The kn0w Score is issued as part of the Automation Report. The report is A$24,000 to commission, covering the report, three Quarterly Reviews and the Annual Report. Details are on Pricing.
Published by kn0w, 2 October 2026. Drawn from the published methodology.
kn0w issues the Automation Report for FinTech and HealthTech companies in Australia and the United Kingdom.